What is the status of my return or incident?
If you have a return request or open issue regarding any of your orders, you can see the status in the "My returns" section in your customer area. We’ll also notify you by email of any change in the status of your request.
If you need any more information about the status of your return or issue, click here to fill out the request.
If you don't have a return request or an open issue yet, you can check how to do so by clicking here.